Agentic AI · In production

Vak Agent

Ask your operational data in plain language. Vak Agent plans the queries, runs them safely, and answers with the evidence.

  • Read-only & secure
  • Multi-agent personas
  • In production
🔒 app.getvak.com

Municipal Operations Assistant

#24 — overdue road repairs

Show road repair requests overdue by more than 7 days

💬 Assistant

Found 38 repair requests matching service = road_repair and age_days > 7.

Ward 12 has the largest backlog. Want a contractor-wise breakdown next?

Ask about civic requests, wards, contractors, SLA breaches…
Capabilities

Answers, not just chat.

Plain language → secure SQL

Ask in natural language. The agent writes parameterized, single-statement, read-only queries — never guesses, never writes.

Agentic tool execution

Plans multi-step queries, iterates until the answer holds, and returns evidence with next-action recommendations.

Grounded in your data

Answers come from your records — not hallucinations. Retrieval over structured operational datasets.

Export & share

Download any conversation as CSV or generate a 24-hour, read-only share link.

Threaded history

Every conversation is saved, searchable, and archivable. Role-based visibility built in.

Safe by default

Read-only access, role-based visibility, session auth and error monitoring — enterprise-grade from day one.

Omnichannel agent

One brain, everywhere your teams work.

Vak Agent can sit on your website, WhatsApp, phone calls, email, and Slack, grounded in the same permissions, audit trail, and operational data.

Voice is a fully multimodal pipeline — speech-to-text, reasoning, and text-to-speech are swappable stages, so you can plug in Cartesia, Sarvam, ElevenLabs or any provider, composed like LiveKit's agent architecture.

* Additional channel available as a custom feature.

Built for teams comparing enterprise AI search tools like Glean.

Search is only the start. Vak Agent also executes governed workflows, calls tools, follows up across channels, and stays deployable in your own environment.

Chatbot on your site

Embed Vak Agent on your website or internal portal so teams can ask questions without leaving the page.

WhatsApp bot

Answer field teams and customers over WhatsApp, with every thread tied back to the same governed knowledge layer.

Phone call bot *

A fully multimodal voice pipeline — listen, answer, and log calls like any other channel. Bring your own STT, LLM and TTS (Cartesia, Sarvam, ElevenLabs and more), composed like LiveKit's agent architecture.

Email assistant *

Turn inbox requests into grounded answers, routed follow-ups, and auditable responses from your own data.

Slack companion *

Bring operational answers into Slack channels for fast internal support, lookup, and escalation.

See it run on your data.

A short call is the fastest way to see if Vak Agent fits your workflow.

Book a demo
One agent, every role

Tuned to who's asking.

Each persona changes how the agent reasons, what it surfaces, and the queries it suggests.

🏢

Police Station Officer

Fast case lookup & station-level operations.

📡

Control Room / 112

Response monitoring, escalations, priority calls.

SHO / ACP / DCP

Supervisory review, district trends, SLA breaches.

🔍

Investigation Officer

Case linkage, related records, deep dives.

🛡️

Women / Child Safety

Vulnerability monitoring & crime tracking.

Case studies

In production, across industries.

The same agent, adapted to very different operations — sales, finance and public safety.

Case study · In production

Agentic AI for sales & dealer schemes

The agent keeps your dealers and field sales in the loop on every scheme running right now — who qualifies, who's close to the next slab, and who's slipping behind target. Then it acts: proactive AI calls and WhatsApp nudges that push dealers to sell more.

It works the funnel for you — surfacing the dealers worth a call today, pitching the live scheme in their language, and logging every touch so sales managers stay ahead instead of chasing.

📣

Scheme push

Tells each dealer exactly which live scheme they're closest to unlocking.

📈

Sell more

Nudges dealers toward the next slab, target, or incentive tier.

Proactive outreach

Outbound AI calls & WhatsApp — it reaches out, not the other way round.

🎯

Target tracking

Live view of who's behind, ahead, and worth a call today.

🔒 app.getvak.com/sales

Sharma Auto Spares

Q2 Monsoon Scheme · 72% to target

Scheme live

Proactive call · drafted

Namaste! You're just 3 units away from the Monsoon Scheme slab — hit it before 30 Jun to unlock 5% extra margin.

Assistant

Flagged 6 dealers below target with live schemes. Calling top 3 now; WhatsApp recap with the scheme slab to the rest.

Push a scheme update…
🔒 app.getvak.com/collections

Acme Traders

Outstanding ₹12,400 · auto-reminder

Language: Hindi ▾

Reminder drafted

Namaste 🙏 Your outstanding balance is ₹12,400, due 12 June. Reply PAID once settled or tap to pay.

Assistant

Sent via WhatsApp. I'll follow up by call if there's no reply in 48 hours.

Draft a follow-up…
Case study · In production

Agentic AI for payment collections

The same agent runs receivables end to end — it looks up each account's outstanding and due dates, then follows up in the customer's language over WhatsApp, email, and live two-way AI phone calls. Reminders go out on an automatic daily schedule, every touch logged for audit.

Not just collections — Vak Agent adapts to bespoke operational workflows: onboarding nudges, renewals, support triage and more.

AI voice calls

Two-way phone calls — it speaks, listens and replies.

Omni-channel

WhatsApp, voice, email & web chat in one thread.

On schedule

Automated daily reminders — no manual chasing.

📊

Collection analytics

Outstanding buckets, recovery trends & audit trail.

Case study · In production

Agentic AI for police forces

Officers query FIRs, 112 emergency calls and citizen complaints in plain language — across stations, districts and time ranges — with admin analytics on top.

112

Emergency calls

Logs, response times, dispositions, linked FIRs.

FIR

First Information Reports

Crime class, arrest & chargesheet status.

Complaints

Grievances, resolution times, satisfaction.

🔒 app.getvak.com/analytics

Police Analytics

01 Jun 2025 – 31 May 2026

112 Calls

500

FIRs Registered

500

Complaints

500

Open Complaints

170

Station Activity by Record Type

112 Calls FIRs Complaints

Avg 112 Response Time by PS

Minutes · top 10 stations

Bring your workflow

See how Vak Agent adapts to your data, channels, and approvals.

We will map one real workflow, identify the connected systems, and show where the agent can answer, escalate, or follow up safely.

Security first

Built to be trusted with your data.

Sensitive records demand more than a chatbot. Vak Agent is engineered so it can only ever read, never expose, and always account for what it did.

Read-only by design

The agent issues parameterized, single-statement queries. It reads your data — it can never write, update or delete.

Role-based access

Every user sees only what their role and region allow. Admin modules are guarded end to end.

No hallucinations

Answers are grounded in real records and cite their source — never invented.

Full audit trail

Every message, query and outbound action is logged for compliance and review.

Hardened access

Encrypted sessions, signed inbound webhooks, and continuous error monitoring.

Your data, your cloud

Self-host on your own infrastructure, or let us run it. Your records never leave your control.

Pricing

Built for your workflow.

Every AI Agent deployment is developed around your channels, data, and processes — so pricing is quoted after we understand what you need.

Custom build

Tailored
Custom

Developed for your custom workflows, integrations, and support needs.

  • New channels or integrations
  • Custom workflows and automations
  • Role, approval, or data model changes
  • Dedicated implementation support
Request quote
FAQ

Questions, answered.

What is Vak Agent? +

An agentic AI that answers questions about your operational data in plain language and acts on them — across web chat, WhatsApp, email and live phone calls. It plans the queries, runs them safely, and replies with evidence.

Is my data safe? Can it change anything? +

It is read-only by design. The agent issues parameterized, single-statement queries and can never write, update or delete. Access is role-based, every action is logged for audit, and you can self-host it entirely within your own infrastructure.

What data sources can it connect to? +

Anything behind a connector — SQL databases, REST APIs, spreadsheet exports and message queues. It learns the shape of your data at connect time, so it adapts to your schema instead of forcing a fixed one.

Can I self-host, or do you run it for me? +

Both. Every build is developed for your workflow, so you can run it on your own cloud or have us host, scale and maintain it for you.

How is it priced? +

Every deployment is built around your channels, data, and processes, so pricing is quoted after a short scoping conversation. Request a quote and we'll size it to your needs.

Is it actually in production? +

Yes. The same agent runs in production for police forces (querying case records) and for finance teams (running multi-channel payment collections).

Let's build something real.

Tell us what you need. We'll reply within one business day — and we'll mean what we say.

hello@getvak.com