The Vak blog
Notes on building agents that ship.
Architecture, lessons from production, and how we think about premium, plug-and-play software.
Featured
May 31, 2026 · 6 min read
Why omnichannel agents beat ordinary chatbots
A chatbot answers in one box. Vak Agent is designed to meet teams across web, WhatsApp, phone calls, email and Slack — with the same governed brain behind every channel.
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May 31, 2026 · 6 min read
Why uptime monitoring needs to go deeper than pings
A green port check does not mean your product is healthy. Vak Uptime is built for real database, queue, endpoint, and status-page monitoring.
May 28, 2026 · 7 min read
What makes an AI agent universal (truly plug-and-play)
Most AI agents are demos welded to one dataset. A universal agent drops into any business, speaks to any system, and is productive on day one. Here's the architecture that makes that real.
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