The Vak blog

Notes on building agents that ship.

Architecture, lessons from production, and how we think about premium, plug-and-play software.

Featured May 31, 2026 · 6 min read

Why omnichannel agents beat ordinary chatbots

A chatbot answers in one box. Vak Agent is designed to meet teams across web, WhatsApp, phone calls, email and Slack — with the same governed brain behind every channel.

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Vak Agent connected to website chat, WhatsApp, phone calls, Slack, email, and APIs

Vak Agent

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Vak Uptime dashboard showing uptime, monitor checks, alerts, and response-time graphs
May 31, 2026 · 6 min read

Why uptime monitoring needs to go deeper than pings

A green port check does not mean your product is healthy. Vak Uptime is built for real database, queue, endpoint, and status-page monitoring.

Abstract visualization of an AI agent connecting to multiple systems
May 28, 2026 · 7 min read

What makes an AI agent universal (truly plug-and-play)

Most AI agents are demos welded to one dataset. A universal agent drops into any business, speaks to any system, and is productive on day one. Here's the architecture that makes that real.

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